Customer service

We recommend that you read our FAQ and terms before contacting us. There you will get answers to the most common questions about orders, products and returns.

Your product won't start? Please read our guide to sex toy troubleshooting.

Contact us

Email: Contact form on the right (weekdays we respond within 48 hours)

Invoicing questions

For questions about your invoice, log in at Klarna. Alternatively, you can email info@klarna.com.

Return address

JL AB
Box 103
SE-391 21 Kalmar

VAT-number: SE556930796901

Joyland® is a registered trademark owned by Joyland AB.
The company holds an F-tax note.